The product family
Ten solution suites. One platform.
Each Premyz suite solves a real operational problem on its own — and because all 25+ modules share one data model, together they become far more than the sum of their parts.
Service Desk & Work
From a single request to a closed-out job
A Smart Service Desk and work-order engine on one SLA-aware queue — capture demand from any channel, triage it with AI, dispatch the right team and close with evidence.
Every request — a tenant complaint, a helpdesk call, an email, a QR scan or an IoT alert — lands in one intelligent queue. The Smart Interaction Hub gives agents context and suggested resolutions, AI triage sets priority and SLA, and the dispatch board puts the right technician on the right job with the right parts. Recurring-issue detection surfaces the faults worth fixing permanently, while every action is logged against the asset and location for a complete, defensible audit trail.
Built for Helpdesks, command centres & operations teams
- Smart Service Desk & command center
- Smart Interaction Hub & complaints
- Work orders & dispatch center
- Approvals & workflow engine
- Recurring-issue detection
- Knowledge base
Maintenance & PPM
From reactive firefighting to predictive upkeep
Planned, preventive and predictive maintenance that generates the right work automatically — keeping assets compliant and uptime high without manual scheduling.
Build a maintenance regime once and let Premyz run it. Calendar- and meter-based schedules generate the right work automatically, reusable job plans standardise labour, parts and safety steps, and the crew planner balances workload across your teams before releasing work orders in bulk. Statutory and compliance routines keep you inspection-ready, and predictive signals flag assets trending toward failure — so you fix the problem on your schedule, not at 2am.
Built for Maintenance managers & planners
- Calendar & meter-based PPM schedules
- Reusable job plans
- Statutory & compliance routines
- Crew planner & workload balancing
- Automated work-order release
- Predictive failure signals
Asset & Space Management
Know every asset and space to end of life
A living register of standard, bulk, linear and network assets — with condition, capital planning and a full location hierarchy — so you extend asset life and plan spend with confidence.
Track everything you own — from individual equipment to bulk populations, linear networks like pipework and cabling, and hierarchical estates from portfolio to floor to room. Condition surveys and criticality scoring feed capital and replacement planning, so you invest where it matters and stretch every asset to the end of its useful life. An interactive asset map, move and disposal workflows keep the register accurate as your operation changes — and because it is the same data the whole platform runs on, a scan in the field updates the balance sheet view instantly.
Built for Asset & estates managers
- Bulk, linear & network assets
- Condition surveys & criticality
- Capital & replacement planning
- Asset map & moves
- Disposal workflows
- Unlimited location hierarchy
Contracts & Commercial
Run every contract to its SLA and its margin
The commercial backbone — SLAs, KPIs, obligations, deductions, invoices and variations — so service delivery and the numbers behind it stay aligned across clients and subcontractors.
Premyz turns every service contract into a live, enforceable model. SLA and KPI matrices define what "good" looks like, obligations and scheduled meetings keep both sides accountable, and measured performance feeds automatically into deductions, invoices, statements and variations. Rate schedules, a subcontract register and structured exit-handover workflows mean the commercial picture stays exactly as accurate as the operational one — the difference between a contract you hope is profitable and one you can prove is.
Built for Commercial, contract & account managers
- Contracts, SLA & KPI matrices
- Obligations & performance tracking
- Invoices, statements & variations
- Rate schedules & deductions
- Subcontract register & exit handover
- Projects & subcontractors
CRM & Sales
Win the work before you deliver it
A CAFM-native CRM that runs the whole pursuit — leads, opportunities, tenders, site surveys and estimates — then hands won work straight into operations with no re-keying.
A CRM built for facilities businesses, not bolted on from another industry. Track accounts, contacts and activities, qualify leads and opportunities, and manage tenders and bids all the way to award. Site surveys capture real scope on the ground and flow straight into estimates and quotes — and the moment you win, that work converts into live contracts, assets and operations with no double entry. It closes the gap between the promise sales made and the service delivery keeps.
Built for Business development & bid teams
- Accounts, contacts & activities
- Leads & opportunity pipeline
- Tenders & bid management
- Site surveys
- Estimates & quoting
- Seamless handoff to operations
Materials & Procurement
The right parts, in stock, at the right cost
Multi-store inventory and procurement wired to the work — reservations, issues, GRN and reorder thresholds keep technicians stocked while purchasing controls the spend.
Keep technicians stocked and spend under control. Multi-warehouse inventory tracks every material code and category, with receipts, issues, reservations, transfers, scrap and goods-receipt notes all wired directly to the work orders that consume them. Reorder thresholds and consumption tracking stop the stockouts that stall jobs, while requisitions, purchase orders and vendor management give procurement end-to-end visibility from the moment a part is requested to the moment it is received and paid.
Built for Stores, inventory & procurement teams
- Multi-warehouse inventory
- Material codes & categories
- Receipts, issues, transfers & scrap
- Goods receipts (GRN)
- Reorder & consumption tracking
- Vendors, requisitions & POs
HSE, Risk & Permits
Keep people safe and operations audit-ready
Incidents, observations, inspections, audits and training in one HSE system — with a full risk register and digital permit-to-work so high-risk activity is controlled and traceable.
Run a proactive safety culture from one system instead of a stack of spreadsheets and clipboards. Log incidents and near-miss observations, plan and complete inspections and audits, and drive every corrective action to closure. A full risk register with assessment templates, plus digital Permit to Work, keeps high-risk activity controlled and traceable. Toolbox talks, training records and a competency matrix prove your workforce is qualified — with the evidence auditors and clients ask for ready on demand, not reconstructed after the fact.
Built for HSE, QHSE & compliance teams
- Incidents, observations & audits
- Inspection plans & corrective actions
- Toolbox talks & training matrix
- Risk register & assessments
- Permit to Work (PTW)
- Statutory compliance evidence
Sustainability & Energy
Turn operational data into ESG outcomes
Energy, carbon and waste on the same platform as your operations — meter to tariff to GHG dashboard — so sustainability reporting comes straight from live data, not a spreadsheet.
Make sustainability a by-product of daily operations, not a separate reporting project. A meter registry and readings feed source, cost and trend analysis across energy and fuel, while the GHG dashboard, emissions log and carbon offsets turn that data into board- and regulator-ready reporting. Smart Waste closes the loop — bins, streams, service points, collection tours, weighbridge and billing — so diversion and disposal are measured, not estimated. When your ESG numbers come from the same system that runs the building, they hold up to scrutiny.
Built for Sustainability & energy managers
- Meter registry & readings
- Energy source & cost analysis
- GHG dashboard & emissions log
- Carbon offsets
- Smart Waste: bins to weighbridge
- Collection tours & billing
Workforce, Fleet & Camp
Mobilise the people and vehicles behind the work
Everything it takes to field an FM workforce — teams, rosters and time & attendance, a full fleet register, and workforce accommodation management for camp-based operations.
Everything it takes to field and support an FM workforce. Manage teams, skills, shifts and rosters with time & attendance, and run a complete fleet — vehicles, drivers, bookings, fuel, maintenance, traffic fines and accidents — from one register. For remote and site-based operations, a full workforce-accommodation module covers rooms and beds, residents, welfare, catering, transport, laundry and utilities. The people, vehicles and living conditions behind service delivery, managed as carefully as the work itself.
Built for Workforce, transport & camp operations
- Teams, roster & time & attendance
- Skills, shifts & designations
- Fleet: vehicles, fuel & maintenance
- Drivers, fines & accidents
- Camp: rooms, residents & welfare
- Catering, transport & laundry
Workplace & Visitor
A workplace that runs itself for its people
The occupant-facing layer — space and desk booking, meeting rooms, parking and moves — with visitor management, contractor compliance and lost & found for a controlled front door.
Give occupants a workplace that just works. Space inventory and utilisation show how much you really need, while desk and meeting-room booking, parking and move management keep day-to-day life frictionless. At the front door, visitor pre-booking and registers, contractor compliance checks and blacklisting keep the site secure and accountable — and lost & found ties up the last loose end of a well-run building. It is the experience layer that occupants feel, backed by the same operational engine that keeps everything else running.
Built for Workplace experience & front-of-house teams
- Space inventory & utilisation
- Desk & meeting-room booking
- Parking & moves
- Visitor requests & register
- Contractor compliance & blacklist
- Lost & found
Manage Smarter. Operate Better.
Take total control of your facilities — see Premyz on your own operations.