Service Desk & Work
A Smart Service Desk and work-order engine on one SLA-aware queue — capture demand from any channel, triage it with AI, dispatch the right team and close with evidence.
AI-Powered CAFM Platform
One Platform. Total Facility Control.
The operating system for modern facilities — assets, maintenance, spaces, people and performance, unified in one intelligent platform.
Premyz · Live product
Service Desk & Work
A glimpse across the platform · live product
Built for every kind of facility
One platform, trusted across the sectors that never stop running
Real Estate & Property
Healthcare & Hospitals
Education & Campuses
Retail & Malls
Government & Public
Hospitality & Leisure
Industrial & Manufacturing
FM Service Providers
Real Estate & Property
Healthcare & Hospitals
Education & Campuses
Retail & Malls
Government & Public
Hospitality & Leisure
Industrial & Manufacturing
FM Service Providers
25+
Integrated modules
10
Solution suites
AI-native
Insight & automation
One
Shared data model
Introducing Premyz
The intelligent platform that optimizes every facility, asset and operation
Premyz centralizes facility operations, asset management, preventive maintenance and workplace intelligence into one powerful cloud solution.
Complete Visibility
One real-time view of every asset, work order, space and cost across your entire portfolio.
Predictive Control
Move from reactive to preventive and predictive — act before failures and breaches occur.
Operational Excellence
Standardised workflows, SLAs and KPIs that drive measurable performance, every day.
Complete Visibility · Predictive Control · Operational Excellence
Facilities management, made human
Built for the people who keep buildings running
Coordinators, engineers, technicians and service teams — from the plant room to the command centre, Premyz is the system they run the facility on, every shift.
One platform the whole team trusts — office to field.
Technical maintenance
Planned & reactive work, done right
Engineering & inspection
Condition, compliance and safety
Soft services
Cleaning, hospitality & the day-to-day
Command centre
One live view of the whole operation
The product family
One platform, ten connected solution suites
Premyz unifies the entire facility lifecycle — 25+ modules across ten suites, all sharing one data model and one workflow engine.
Maintenance & PPM
Planned, preventive and predictive maintenance that generates the right work automatically — keeping assets compliant and uptime high without manual scheduling.
Asset & Space Management
A living register of standard, bulk, linear and network assets — with condition, capital planning and a full location hierarchy — so you extend asset life and plan spend with confidence.
Contracts & Commercial
The commercial backbone — SLAs, KPIs, obligations, deductions, invoices and variations — so service delivery and the numbers behind it stay aligned across clients and subcontractors.
CRM & Sales
A CAFM-native CRM that runs the whole pursuit — leads, opportunities, tenders, site surveys and estimates — then hands won work straight into operations with no re-keying.
Materials & Procurement
Multi-store inventory and procurement wired to the work — reservations, issues, GRN and reorder thresholds keep technicians stocked while purchasing controls the spend.
HSE, Risk & Permits
Incidents, observations, inspections, audits and training in one HSE system — with a full risk register and digital permit-to-work so high-risk activity is controlled and traceable.
Sustainability & Energy
Energy, carbon and waste on the same platform as your operations — meter to tariff to GHG dashboard — so sustainability reporting comes straight from live data, not a spreadsheet.
Workforce, Fleet & Camp
Everything it takes to field an FM workforce — teams, rosters and time & attendance, a full fleet register, and workforce accommodation management for camp-based operations.
Workplace & Visitor
The occupant-facing layer — space and desk booking, meeting rooms, parking and moves — with visitor management, contractor compliance and lost & found for a controlled front door.
What sets us apart
Win the bid, then hold the budget
Most CAFM tools begin at the work order. Premyz begins at the estimate — a full bid-costing workbench that turns a won tender into a live project budget you can defend, then tracks budget against actual allocation all the way through delivery. It's the commercial edge most platforms simply don't have.
Estimation workbench
Budget vs. allocation
From estimate to margin
Build a defensible cost model across every category and see the margin before you commit.
From budget to control
Carry the winning number into a project budget and watch variance in real time as work is allocated and delivered.
- Full bid-costing workbench — manpower, subcontract, materials, equipment, vehicles, IT, bonds & finance
- Manpower calculator that sizes crews from area and service type
- Gross-margin, contingency and pricing control on every estimate
- Multi-year terms in your currency (AED and more)
- Won tender converts straight into a live project budget — no re-keying
- Budget vs. allocation tracking with variance and at-risk flags
Every service, one platform
From hard FM to soft services, Premyz runs the lot
Whatever your teams deliver — technical maintenance, cleaning, security, energy or the command centre behind them — it all runs on one connected system of record.
Helpdesk & CAFM
HVAC
Electrical
Plumbing
Fire & Life Safety
Security
Cleaning
Landscaping
Pest Control
Energy
Waste & Recycling
Compliance
Workforce
Scheduling
Command Centre
IoT & Sensors
Robotics
Drone Inspection
Building Ops
Hospitality
The operating loop
From a single request to continuous improvement
Every module feeds the same loop. Demand comes in, work gets planned and executed, and the data flows back to make the next cycle smarter.
01
Capture
Requests arrive from QR scans, the portal, email or sensors — all into one queue.
02
Plan
PPM schedules and AI triage turn demand into the right job, assigned to the right team.
03
Execute
Technicians work from mobile with checklists, parts, permits and photo evidence.
04
Improve
Performance, SLA and sustainability data feed dashboards that drive the next decision.
Why teams choose Premyz
Real operational outcomes, not just another system
Because every module runs on one data model, the whole operation gets measurably better — cycle after cycle.
Fewer breakdowns
Preventive & predictive maintenance cut unplanned failures.
Higher SLA compliance
SLA-aware routing and escalation keep performance on target.
Lower energy & cost
Energy, carbon and cost analytics surface where to save.
One source of truth
Enter data once, trust it everywhere — across every site.
Intelligence & sustainability
Turn operational data into performance, savings and ESG outcomes
Management Cockpit
A real-time executive view of performance, SLAs, compliance and spend across the portfolio.
Reports & Analytics
Real-time operational dashboards and exportable reports across every module.
Premyz Insight (AI)
AI-powered analytics, anomaly detection and predictive recommendations.
Estimation & Budgeting
Bid-costing workbench, tender-to-project handoff and budget-vs-allocation control.
Performance & Deductions
KPI tracking, scorecards, failure events, deductions and trend analysis.
Workflow Builder
A visual, no-code builder driving approvals and routing across work, permits and purchasing.
Form Builder
Custom fields and forms to capture exactly the data your operation needs.
SSO & Access Control
Single sign-on plus a role-based permission model applied across the whole platform.
Premyz Field · mobile app
The field app your technicians actually use
Coordinators work from the web; the crew works from their phones. Premyz Field puts the whole job — work order, checklist, permit, parts and evidence — in every technician's pocket, online or off.
Offline-first
Works with no signal — everything syncs the moment the technician reconnects.
QR scan to asset
Scan any asset or location to raise, find or close work in seconds.
Checklists & permits
Guided tasks, safety checks and permit-to-work, right in hand.
Photo & signature evidence
Capture proof of completion on the spot, attached to the job.
Labour, materials & tools
Log time, parts and tools against the work order as you go.
Push notifications
New assignments, approvals and escalations land in their pocket.
Connects with your world
Fits the tools and signals you already run on
From a QR scan on the floor to your ERP and BI stack — Premyz plugs into the way your operation actually works.
QR & asset tags
Scan any asset or location to raise or find work in seconds.
Email-to-ticket
Turn inbound emails into tracked, SLA-aware requests automatically.
IoT & sensor signals
Meter, condition and BMS signals flow straight into the work queue.
Single sign-on
Reuse your corporate identity for one secure login across the platform.
Open API & webhooks
Connect ERP, finance and BI tools to a documented, extensible API.
Exports & reporting
Push dashboards and registers to Excel, PDF and your BI stack.
Security & governance
Enterprise-grade control, built into the core
Access, auditability and compliance aren’t bolted on — they’re how the platform works, so operations stay secure and audit-ready by default.
Role-based access control
One permission model across every module — people see exactly what their role allows.
Full audit trail
Every action, approval and change is logged and traceable for compliance and disputes.
Tenant data isolation
Your operational data is logically isolated and access-gated, with white-label separation.
Regional cloud hosting
Cloud-delivered and deployable in-region to meet data-residency requirements.
Statutory & HSE compliance
Permit-to-work, inspections and statutory routines keep operations audit-ready.
Secure by design
Encrypted in transit, approval workflows and least-privilege access built into the core.
In the words of operators
The teams closest to the work feel it first
“Premyz gave us one live view across every site. PPM compliance and SLA performance are finally numbers we can trust and act on.”
Head of Facilities
Placeholder — replace with a real customer · Property Group
“Moving from reactive to preventive changed our week. The mobile app means technicians close jobs with evidence, on the spot.”
Operations Director
Placeholder — replace with a real customer · FM Provider
“Energy, carbon and cost in the same platform as our work orders. Reporting that used to take days now takes minutes.”
Sustainability Lead
Placeholder — replace with a real customer · Retail Estate
Questions, answered
Frequently asked
Premyz is an AI-powered CAFM (Computer-Aided Facilities Management) platform — the operating system for running facilities. It unifies space and workplace, assets, people and visitors, contracts and commercials, HSE, energy and sustainability, and of course maintenance, on one shared data model.
Premyz is a CAFM platform, which is broader than a CMMS. A CMMS is focused on maintaining equipment; CAFM runs the whole facility — the space and the people in it, the commercials behind the contract, safety, sustainability and the workforce delivering the service, with maintenance as one important part of a much bigger picture. Premyz is built for facilities management, not just maintenance.
Yes. The Premyz Mobile app is offline-first: technicians capture work, checklists, QR scans and photo evidence with or without a network connection, and everything syncs when they reconnect.
Yes. Energy management, carbon and emissions tracking and a GHG dashboard are built in, so operational data turns directly into performance, savings and ESG outcomes.
Premyz is offered as tailored plans scoped to your portfolio, modules and users rather than a fixed public price. Book a demo and we will put together a plan that fits your operation.
Book a personalized demo. We map Premyz to your operation, agree the modules you need, and our implementation methodology and templates get you live quickly with your data migrated in.
Manage Smarter. Operate Better.
Take total control of your facilities — see Premyz on your own operations.